Shipping & Delivery

Dispatch Times

Dispatch time is the time we need to prepare your order before handing it to the courier. Courier delivery time is additional.

• Ready-stock items without engraving: dispatch the next working day.
• Items with engraving: please allow 1–3 weeks before dispatch.

Shipping Charges

• Malaysia: RM10 standard shipping.
• International: RM20 standard shipping.

Delivery & Tracking

Courier delivery time depends on your destination. Engraving preparation time is not included in courier delivery time.

Once your order has been picked up by our courier, we will provide a tracking number by email.

Delivery times are estimates and may vary due to customs clearance, peak periods, public holidays and courier delays.

Need Help?

If you need an item by a specific date, please contact us before placing your order so we can advise on the expected timeline.

For delivery or tracking enquiries, contact us via WhatsApp at +6018-4000161 or email support@thebeadshop.com.my.